Refund Policy

Last updated: 16 July 2026 · Política de reembolsos (resumen en español al final)

14-day money-back guarantee

If a page pack does not work for your bank's statements, we will refund it — no questions asked — within 14 days of purchase. Just email hello@localstatement.com with your Paddle order reference, or contact Paddle directly through the receipt email.

How refunds are processed

Orders are processed by Paddle.com as Merchant of Record, so refunds are issued by Paddle to your original payment method, normally within 5–10 business days.

Try before you buy

The free tier lets you convert real statements before paying, so you can verify that your bank's format is supported. If your bank doesn't parse well, send us a redacted sample page and we will usually add support within 48 hours — before you spend anything.

Resumen en español

Garantía de devolución de 14 días sin preguntas: escribe a hello@localstatement.com con tu referencia de pedido de Paddle. El reembolso lo emite Paddle a tu método de pago original (5–10 días hábiles). El plan gratuito te permite comprobar tu banco antes de pagar.